Read blog on medium
Why humanization and localization of product is critical in fueling digital inclusion in Bharat — Part 1
Read blog on medium
Why humanization and localization of product is critical in fueling digital inclusion in Bharat - PART II
How we see BlackBuck Today
How our Users see BlackBuck Today
Why Redesign?
Outdated Design
Distributed Functionality
Lack of Consistency and Personalisation**
Overly transactional
Lack of Joy & Delight ***
Homepage Utility is quite dead
Lack of Education Content *
Poor Discoverability of Current trend Benefits
Handicapped on launching new features and so on..
Approach
We can divide users into multiple segments for a personalized experience, customizing the home feed to match their desired category usage.
Some Customer Segments are:
Power FASTag users with medium GPS and marketplace usage
Power GPS users with medium diesel usage
Power marketplace users
Overhaul of Design Sysytem
Redesign gives us an opportunity to create a system that is consistent, efficient, and scalable—an essential tool for both designers and developers as they work together to quickly iterate on solutions and humanize future user experiences.