Note

Hi, I am Mayur. Currently Heading Design, Research and Content @ BlackBuck. Handling team of 11 consists of Product designers, ux writers, researchers and visual designers.

As the Head of Design at my current organization, I have honed my skills in leading teams to deliver exceptional design solutions that are data-driven and customer-centric. Built a strong design culture by bringing a lot of change management.

Over the years, I have gained extensive experience in creating and implementing design strategies that not only meet but exceed business goals. I have a deep understanding of user needs and behavior, which has helped me to craft intuitive and delightful experiences that keep customers coming back for more.

Strength

  • Designing products from scratch

  • Design with data and user insights

  • Building and managing Teams

  • Handling multiple products across multiple verticals

  • Lead from the front and manage multiple stakeholders

  • Focus on customer delight and as well business outcomes

Download CV

Note

Hi, I am Mayur. Currently Heading Design, Research and Content @ BlackBuck. Handling team of 11 consists of Product designers, ux writers, researchers and visual designers.

As the Head of Design at my current organization, I have honed my skills in leading teams to deliver exceptional design solutions that are data-driven and customer-centric. Built a strong design culture by bringing a lot of change management.

Over the years, I have gained extensive experience in creating and implementing design strategies that not only meet but exceed business goals. I have a deep understanding of user needs and behavior, which has helped me to craft intuitive and delightful experiences that keep customers coming back for more.

Strength

  • Designing products from scratch

  • Design with data and user insights

  • Building and managing Teams

  • Handling multiple products across multiple verticals

  • Lead from the front and manage multiple stakeholders

  • Focus on customer delight and as well business outcomes

Download CV

Note

Hi, I am Mayur. Currently Heading Design, Research and Content @ BlackBuck. Handling team of 11 consists of Product designers, ux writers, researchers and visual designers.

As the Head of Design at my current organization, I have honed my skills in leading teams to deliver exceptional design solutions that are data-driven and customer-centric. Built a strong design culture by bringing a lot of change management.

Over the years, I have gained extensive experience in creating and implementing design strategies that not only meet but exceed business goals. I have a deep understanding of user needs and behavior, which has helped me to craft intuitive and delightful experiences that keep customers coming back for more.

Strength

  • Designing products from scratch

  • Design with data and user insights

  • Building and managing Teams

  • Handling multiple products across multiple verticals

  • Lead from the front and manage multiple stakeholders

  • Focus on customer delight and as well business outcomes

Download CV

CURRENT WORK

  1. Leading UX Design, Content and Research for multiple verticals:

  • Financial Services (Loans for user commercial vehicles)

  • Used truck marketplace

  • Payments

  • Loadboard Marketplace for Truck Owners

  • Telematics

  • FASTag and Fuel Cards

  • Shipper app

  • Sales app

  1. Leading team of 11 (Product designers, UX Writers, Researchers)

  2. Managing Brand Design, Creative Collateral Guidelines and Service design

CURRENT WORK

  1. Leading UX Design, Content and Research for multiple verticals:

  • Financial Services (Loans for user commercial vehicles)

  • Used truck marketplace

  • Payments

  • Loadboard Marketplace for Truck Owners

  • Telematics

  • FASTag and Fuel Cards

  • Shipper app

  • Sales app

  1. Leading team of 11 (Product designers, UX Writers, Researchers)

  2. Managing Brand Design, Creative Collateral Guidelines and Service design

CURRENT WORK

  1. Leading UX Design, Content and Research for multiple verticals:

  • Financial Services (Loans for user commercial vehicles)

  • Used truck marketplace

  • Payments

  • Loadboard Marketplace for Truck Owners

  • Telematics

  • FASTag and Fuel Cards

  • Shipper app

  • Sales app

  1. Leading team of 11 (Product designers, UX Writers, Researchers)

  2. Managing Brand Design, Creative Collateral Guidelines and Service design

CHANGE MANAGEMENT @CURRENT WORKPLACE

  1. Design Rituals

  • Weekly design jamming and critique.  Nobody working in sylos

  • Design standups

  • Peer reviews

  • Pecha Kucha (Japanese style visual only presentation)  for new joiners to break ice within team

  • Workshops to solve problems and brainstorm on ideas

  1. UX Reserach and Usability Testing

  • Monthly field visits by every designers to empathise better with users

  • Usability testing is implemented in design process now.

  • All designs whether big or small we take it to users to validate

  1. Social Presence

  • Helped team setup IG and Dribble account

  1. Documentation

  • Put emphasis on documenting your work. Team published multiple blogs on medium.

  • Worked on team's presentations skills

  1. Vernac

  • Hired a localization agency to review all our content

  • Focus on to changing our app language to more towards conversational


Integration with Crowdin to streamline localisation

  • Crowdin helped us in translate figma design mocks with one click. And also in chaning strings on fly to android.

  1. Design System

  • Setup a first design system at BlackBuck

  1. Branding

  • Created collateral guidelines for marketing and branding digital and offline assets

CHANGE MANAGEMENT @CURRENT WORKPLACE

  1. Design Rituals

  • Weekly design jamming and critique.  Nobody working in sylos

  • Design standups

  • Peer reviews

  • Pecha Kucha (Japanese style visual only presentation)  for new joiners to break ice within team

  • Workshops to solve problems and brainstorm on ideas

  1. UX Reserach and Usability Testing

  • Monthly field visits by every designers to empathise better with users

  • Usability testing is implemented in design process now.

  • All designs whether big or small we take it to users to validate

  1. Social Presence

  • Helped team setup IG and Dribble account

  1. Documentation

  • Put emphasis on documenting your work. Team published multiple blogs on medium.

  • Worked on team's presentations skills

  1. Vernac

  • Hired a localization agency to review all our content

  • Focus on to changing our app language to more towards conversational


Integration with Crowdin to streamline localisation

  • Crowdin helped us in translate figma design mocks with one click. And also in chaning strings on fly to android.

  1. Design System

  • Setup a first design system at BlackBuck

  1. Branding

  • Created collateral guidelines for marketing and branding digital and offline assets

CHANGE MANAGEMENT @CURRENT WORKPLACE

  1. Design Rituals

  • Weekly design jamming and critique.  Nobody working in sylos

  • Design standups

  • Peer reviews

  • Pecha Kucha (Japanese style visual only presentation)  for new joiners to break ice within team

  • Workshops to solve problems and brainstorm on ideas

  1. UX Reserach and Usability Testing

  • Monthly field visits by every designers to empathise better with users

  • Usability testing is implemented in design process now.

  • All designs whether big or small we take it to users to validate

  1. Social Presence

  • Helped team setup IG and Dribble account

  1. Documentation

  • Put emphasis on documenting your work. Team published multiple blogs on medium.

  • Worked on team's presentations skills

  1. Vernac

  • Hired a localization agency to review all our content

  • Focus on to changing our app language to more towards conversational


Integration with Crowdin to streamline localisation

  • Crowdin helped us in translate figma design mocks with one click. And also in chaning strings on fly to android.

  1. Design System

  • Setup a first design system at BlackBuck

  1. Branding

  • Created collateral guidelines for marketing and branding digital and offline assets

© Mayur.

© Mayur.